Diego Piacentini, Senior VP of International Retail for Amazon, discusses the company’s growth-centered business model, its global presence, and the strides it takes to sustain a successful customer experience. Piacentini also describes Amazon’s innovative approaches to operations, mergers and acquisitions, and labor practices.

Video clips from: Customer Focus Builds Global Growth [Entire Talk]

2 minutes

Don't Fall in Love with Being Number One

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2 minutes

Take Risks Outside Your Core Business

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2 minutes

Maximize Experimentation

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4 minutes

The Myth of Best Practices

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2 minutes

Adhere to Core Values

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4 minutes

Work Backwards from the Customer

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3 minutes

Amazon Global Operations

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