Balancing the Founder/Operator Relationship

Maturity is the basis for a complimentary relationship between a new operations person and founders, says Align Technology CEO Thomas Prescott. Both parties need to respect one another’s strongest skills, assets, and objectives, and keep the health of the company as the overarching goal. Additionally, it’s a good idea for both founder and operator to consider when they, too, will need to be replaced by those with better skills to achieve new levels of scale.