Counterintuitive Market and Customer Advice

Clara Shih, Salesforce.com

In Brief

Markets are often not as you expect, and customers may not recognize their true needs.

Video clip from What No One Tells You About Entrepreneurship [Entire Talk] / March 6, 2024

Season 22

Episode 6 of Entrepreneurial Thought Leaders

March 6, 2024

Duration:

5 minutes

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Clara Shih, CEO of Salesforce AI, challenges common wisdom about entrepreneurship. Using stories from her time as CEO of Hearsay Systems, she explains why you often find product-market fit in unexpected places, and why you shouldn’t always listen to your customers.

Video clips from: What No One Tells You About Entrepreneurship [Entire Talk]

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