Chip Heath, professor of organizational behavior at the Stanford Graduate School of Business, describes research where strangers were brought much closer, emotionally, simply by having them ask each other a series of increasingly personal questions. Heath, co-author of the book “The Power of Moments,” says the study shows how “we’re only 45 minutes away from really close connections” with the people around us.

Video clips from: How Organizations Can Win Our Hearts [Entire Talk]

2 minutes

How to Make a Moment Special

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5 minutes

A Well-Designed First Day

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5 minutes

Personal Touches Go a Long Way

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2 minutes

Pivotal Moments Can Be Sobering

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2 minutes

Challenges Lead to Insights

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Lots of Room for Improvement

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2 minutes

Best Friends in 45 Minutes

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