Ruthless Empathy [Entire Talk]

Maëlle Gavet is the CEO of Techstars and the author of Trampled by Unicorns: Big Tech’s Empathy Problem and How to Fix It (Wiley, 2020). In this conversation with Stanford lecturer Toby Corey, she explores how to deploy “ruthless empathy” in tech by combining big ambitions and cutting-edge ideas with a deep respect for other people.