Entrepreneur and author Guy Kawasaki teaches how to enchant bosses and employees. To enchant bosses, Kawasaki believes employees should drop what they are doing to respond, provide prototypes throughout the process of completing a request, and report bad news (and possible solutions) as soon as possible. To enchant employees, Kawasaki explains the need for bosses to provide their employees with the opportunity to master new skills and to work autonomously, preferably in an organization with a higher purpose.

Video clips from: Creating Enchantment [Entire Talk]

5 minutes

How to Enchant Your Boss and Employees

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3 minutes

Using Technology to Communicate

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2 minutes

Connection Through Reciprocation

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2 minutes

Endure Like the Grateful Dead

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6 minutes

You Must Overcome Resistance

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1 minutes

Speak with Salient Points

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4 minutes

Tell a Story and Plant Many Seeds

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2 minutes

Conduct a Pre-mortem Meeting

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3 minutes

Are You Ready to Roll the DICEE?

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3 minutes

Aspects of Building Trust

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4 minutes

Keys to Increasing Your Likability

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