Alexandra Zatarain,
Eight Sleep
Using Your Mission to Find Your Customer
Product-market fit is a journey. Knowing your audience and mission will help you on your way.
Daniela Amodei, president and co-founder of Anthropic, tells a story from Anthropic’s early days to illustrate how companies building AI tools have to balance helpfulness, honesty, and harmlessness. The company is always trying to improve all three, she says, but different use cases may require different balances.