FRICTION

Bob Sutton, Stanford University

Turning Friction Into Fire: Lessons from Season 2

To fight friction, add predictability even in times of uncertainty.

Podcast 25 minutes

Bob Sutton, Stanford University

[Transcript] Turning Friction Into Fire: Lessons from Season 2

To fight friction, add predictability even in times of uncertainty.

Article

Hayagreeva Rao, Stanford Graduate School of Business

[Transcript] The Emperor Has No Clue

You can’t combat friction through structural solutions alone. Start dealing with your emotions and the emotions of those around you.

Article

Hayagreeva Rao, Stanford Graduate School of Business

The Emperor Has No Clue

You can’t combat friction through structural solutions alone. Start dealing with your emotions and the emotions of those around you.

Podcast 26 minutes

Craig Stoll, Delfina Restaurant Group Annie Stoll, Delfina Restaurant Group

[Transcript] Can’t Stand the Heat? Get Rid of the Friction

In fast-moving environments, look for ways to establish consistency and predictability.

Article

Annie Stoll, Delfina Restaurant Group Craig Stoll, Delfina Restaurant Group

Can’t Stand the Heat? Get Rid of the Friction

In fast-moving environments, look for ways to establish consistency and predictability.

Podcast 27 minutes

Jeffrey Pfeffer, Stanford Graduate School of Business

[Transcript] Dear Micro-Manager, Control Yourself

To increase productivity, don’t increase working hours—give employees greater autonomy.

Article

Jeffrey Pfeffer, Stanford Graduate School of Business

Dear Micro-Manager, Control Yourself

To increase productivity, don’t increase working hours—give employees greater autonomy.

Podcast 26 minutes

Kathleen Eisenhardt, Stanford University

[Transcript] Simple Rules Set You Free

Use simple, clear rules to get your team into a rhythm and reduce frustration.

Article

Kathleen Eisenhardt, Stanford University

Simple Rules Set You Free

Use simple, clear rules to get your team into a rhythm and reduce frustration.

Podcast 24 minutes

Henning Piezunka, INSEAD

[Transcript] Sweet Rejection: Cutting Out the Noise

Don’t waste time coming up with lots of ideas you’ll never use. Save time for idea selection and implementation.

Article

Henning Piezunka, INSEAD

Sweet Rejection: Cutting Out the Noise

Don’t waste time coming up with lots of ideas you’ll never use. Save time for idea selection and implementation.

Podcast 24 minutes