Jennifer Pahlka, founder and executive director of Code for America, explains how governments, from the federal level to the local, need individuals with the skills to harness technology and design principles to make the everyday user’s experience simpler and more elegant. Formerly the U.S. Deputy Chief Technology Officer at the White House, Pahlka also discusses the hunger within government for “creative hacks” that improve their platforms.

Video clips from: Make Government Work Better for All [Entire Talk]

3 minutes

Centrality of Civic Technology

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4 minutes

Gaining Experience to Empathize

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6 minutes

Focus Content on User Needs

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4 minutes

Showing Cities the Startup Approach

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6 minutes

Big Opportunities Draw Big Talent

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