Citi Chief Innovation Officer Deborah Hopkins shares principles driving the company forward when it comes to addressing customer needs in a new way. As the head of Citi Ventures, Citi’s venture investing unit, Hopkins stresses the importance of concepts such as empathy and openness, as well as the necessity for improved transparency and a willingness to share information both inside and outside the corporation.

Video clips from: Talking About a Revolution [Entire Talk]

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How to Act in Revolutionary Times

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The Importance of Design Thinking

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Proving You Can be a Great Partner

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Transparency, Openness and Sharing Ideas

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