Claire Hughes Johnson, corporate officer and advisor for Stripe, advises the founder of a new startup to assess where the company is at in its product development to figure out what kind of personalities it needs to hire. She observes that most teams have a collection of individuals who share norms but have different and complementary skills and strengths that help the team in different ways.

Video clips from: Scaling Operations and People [Entire Talk]

8 minutes

Operating to Win

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5 minutes

Creating an Open and Honest Culture

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3 minutes

Managing People as You Scale

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3 minutes

The Advantage of a Complementary Team

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3 minutes

Building Self Awareness to Build Mutual Awareness

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3 minutes

Transitioning to a New Company

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