Tina Wells, founder and CEO of Buzz Marketing Group, discusses the importance of keeping a completely open mind when spotting consumer trends. She describes how businesses sometimes have preconceived notions that get in the way of observing, learning and interpreting what people really want.

Video clips from: Consumers and Brands in the Digital Age [Entire Talk]

3 minutes

Know Your Total Market and Target Market

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4 minutes

Inspired by Simple Innovations

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3 minutes

Seeing Beyond Biases

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4 minutes

Consumers Shape Marketing and Product

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