Claire Hughes Johnson, corporate officer and advisor for Stripe, explains the elements companies need as they scale: founding documents, such as operating values, principles, and long-term goals; operating cadences, such as business review practices and regular meetings; and operating systems. She urges founders to create structures that hold as the company grows.

Video clips from: Scaling Operations and People [Entire Talk]

8 minutes

Operating to Win

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5 minutes

Creating an Open and Honest Culture

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3 minutes

Managing People as You Scale

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3 minutes

The Advantage of a Complementary Team

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3 minutes

Building Self Awareness to Build Mutual Awareness

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3 minutes

Transitioning to a New Company

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