Stanford Professor Bob Sutton discusses the benefit of keeping things simple when adding new processes that may cause increased cognitive load on employees. Sutton, co-author of Scaling Up Excellence, also touches on the value of hierarchy and the role it can play in destroying bad bureaucracy inside organizations.

Video clips from: Scaling Up Excellence [Entire Talk]

5 minutes

Keep it Simple to Reduce Cognitive Load

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4 minutes

Live a Mindset; Don't Talk About It

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5 minutes

Hot Causes, Cool Solutions

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6 minutes

Catholic or Buddhist Approach

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4 minutes

A Problem of More and Less

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2 minutes

The Feeling of Accountability

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3 minutes

Slow Down and Spread Mindset

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