A decade ago, Sal Khan envisioned using technology to tailor education to individual and community needs.
James Freeman of Blue Bottle Coffee discusses the dilemma of preserving the quirkiness and personality of the company as it scales. He explains how the inefficiencies and eccentricities that helped Blue Bottle stand out and succeed are just the type of issues that would be targeted by “pedigreed” executives that the company will inevitably recruit as it grows.
