The Spreadsheet Troll: Tales of Silos and Scaling
Culture
To encourage innovation, measure and reward employees’ productive failures.
Duration
27:46
Part of Series
FRICTION
Season
Season 2
Episode
2
When companies get big, they stop innovating. In this episode, Eric Ries, author of The Lean Startup, talks with Stanford Professor Bob Sutton about ways to fight back against the sluggishness of scale. If you really want employees to come up with new ideas, Ries says, workplace posters and glib slogans won’t cut it. You’ve got to measure innovation and reward it, failures and all.
Next
To fight friction, add predictability even in times of uncertainty.FRICTIONPodcast
You can’t combat friction through structural solutions alone. Start dealing with your emotions and the emotions of those around you.FRICTIONPodcast
In fast-moving environments, look for ways to establish consistency and predictability.FRICTIONPodcast
To increase productivity, don’t increase working hours—give employees greater autonomy.FRICTIONPodcast
Use simple, clear rules to get your team into a rhythm and reduce frustration.FRICTIONPodcast
Related Topics
Culture
Podcast
Friction