The Importance of Authentic Communication

Sheryl Sandberg, COO of Facebook, talks about the importance of communication in scaling one’s own career and business relationships. She recommends that rather than stating opinions as facts, managers state beliefs and the facts that support it, and encourage others to do the same, as a tool to encourage better information sharing. She also encourages everyone to take full responsibility for the actions, and to make them personal, stating that this ownership is a crucial building block at all stages of one’s career.