Harry Tannenbaum (Mill) - Setting the Goal at Delight [Entire Talk]
Innovation
Delightful and frictionless products convince customers to change their behavior.
Duration
49:53
Part of Series
Entrepreneurial Thought Leaders
Season
27
Episode
3
Harry Tannenbaum is the co-founder and president of Mill, a technology company combining hardware and AI to reduce waste and recover value from everyday materials, starting with food. Mill’s residential food recycler is now in tens of thousands of homes, creating the foundation for Mill Commercial, which pre-processes and analyzes food waste streams on-site, helping organizations reduce waste, gain operational efficiencies, and unlock new value from what was once discarded. In this conversation with Adjunct Lecturer Emily Ma, Tannenbaum explains his approach to creating products that customers rave about and companies that scale to the point of changing entire systems.